Due to the high number of requests from our users we can respond within 48-72 hours excluding weekends. Kindly note that we are away between 5pm Friday and 9 am Monday. If your case hasn’t been dealt with yet, please do not repeat your message, because it will only cause flooding in our incoming requests and will not fasten up the process of serving your request. Thank you. Please note you can obtain all your booking details in your account by Logging in.