FAQ

Please review commonly asked questions. If your answer is not here please contact us

Questions

I have not received my forgot password email. Please check your spam folder as sometime our your spam filters move system generated emails in to spam folders.

I have booked a locker but I have not received an email to book my locker the next year. We send out all renewal emails every April-May. If you do not receive this email it may be its in your spam folder. However you can always logo to the portal and review all reserved lockers and purchase them without the need of a reminder email.

How do I stop the booking reminder emails. We send out all renewal emails every April-May. On the email their is a cancel link, if you select that you will no longer get another reminder. 

Can I add multiple children to a reservation? Yes, just select add another child